What we do
Build Deeper Customer Loyalty (That Actually Lasts)
At Customer Catalyst Solutions, we don’t believe in surface-level tactics. We help you create genuine, value-driven experiences that make your customers feel seen and supported so they stay longer, engage more, and become proud advocates for your brand. It’s not about pushing harder it’s about connecting smarter.
Reduce Churn Without Chasing Every Sale
Churn is usually a symptom, not the problem. We dig into your customer journey to find the real reasons people leave then design simple, thoughtful systems that keep them coming back. With better support, smarter communication, and a few personalized touchpoints, you’ll stop losing customers and start building momentum.
Marketing Consulting Services for Startups
Onboard With Confidence and Clarity
Your onboarding sets the tone for everything. We help you refine it so new customers feel instantly guided, valued, and empowered. Whether it’s a digital course, coaching program, or product-based business, we’ll help you turn first impressions into long-term success stories without the overwhelm.
Business Consulting Services for Customer Catalyst Solutions
Systems That Grow With You
You don’t need more tools—you need the right ones, working together. We help you create simple, scalable systems behind the scenes so you can deliver a high-touch experience without being glued to your laptop. Think of it as operational ease with a human touch.
Catalyst Starter
You’re a solopreneur or new business owner with a big heart and bigger dreams. You want your customers to feel seen, valued, and inspired by your work without stretching your budget or drowning in complex strategies. The Catalyst Starter is your personalized coaching journey, designed to help you create authentic, customer-centric experiences that spark loyalty and growth. It’s like having a trusted friend by your side, guiding you with warmth and practical tools to make your business shine. With our high-touch, concierge-style approach, we’ll help you craft connections that feel true to your heart and built to last.
Who It’s For: Freelancers, consultants, creatives, or SaaS founders (1–5 employees) ready to grow their business by putting customers first, without the overwhelm.
What's included
- Heart-to-Heart Coaching (60 min/month via Zoom): One deeply personalized session focused on a customer success goals
- Custom-Crafted Tool: Each month, get one tailor-made deliverable (e.g., a customer feedback survey that clicks with your audience or a follow-up script that builds trust) designed just for your business.
- Email Lifeline (1 Week Post-Session): Have questions as you bring your plan to life? We’re here for a week of follow-up support via connect@customercatalystsolutions.com to keep you confident and on track.
- Customer Success Toolkit (Digital PDF): A treasure trove of templates, checklists, and tips to create meaningful customer experiences with ease and authenticity.
- Values Alignment Call (Free 20-Minute Chat): Start with a warm, no-pressure call to align your goals with your values, ensuring every step feels right for you and your customers.
Price: $250/month
(3-month minimum commitment, total $750 upfront or $250/month via Stripe).
We know running a small business can feel like a solo climb, but it doesn’t have to. With Catalyst Starter, you get a supportive partner who listens deeply, respects your vision, and helps you innovate in ways that truly matter to your customers. Our coaching is rooted in empathy and authenticity, guiding you toward sustainable growth that feels as good as it works. Let’s build a business where your customers don’t just buy, they belong.
Take the First Step Today!
Ready to create customer experiences that light up your business?
Book your free 20-minute Creator Clarity Call and let’s start crafting a strategy that’s as unique as you are. Or email us at hello@customercatalystsolutions.com .
Signature Catalyst
You’re a solopreneur or micro-business owner with a vision to create customer relationships that don’t just spark joy but fuel lasting growth. You’re ready to go beyond the basics, to build a business where every client feels like family and you don’t want to do it alone. The Signature Catalyst is the heart of Customer Catalyst Solutions, blending intensive 1:1 coaching with the power of a curated community to help you craft authentic, customer-centric strategies that transform your business. Think of it as your personal guide and cheer squad, wrapped in a warm, supportive experience that’s as unique as you are.
Who It’s For: Freelancers, consultants, creatives, or SaaS founders (1–5 employees) who are ready to elevate customer relationships, innovate with confidence, and grow sustainably with accountability and connection.
What’s Included:
- Deep-Dive 1:1 Coaching (Two 60-Minute Sessions/Month via Zoom): Heartfelt, tailored sessions to build powerful customer success strategies like retention plans that keep clients coming back or feedback-driven innovations that set you apart. We’ll dig into your goals and make them real.
- Customer Success Blueprint (Monthly 10–15 Page PDF): A custom-crafted playbook packed with strategies, scripts, and templates designed for your business, from loyalty-building emails to customer journey maps that wow.
- Group Coaching (One 90-Minute Session/Month, 4–6 Clients): Join a small, curated circle of peers for collaborative learning, role-playing real customer scenarios, and sparking fresh ideas together. It’s like a mastermind with heart.
- Private Community Access (Circle): Connect with like-minded solopreneurs in our exclusive online community for ongoing support, resource sharing, and answers to your burning questions because growth thrives in connection.
- Unlimited Email Support: We’re in your corner between sessions with unlimited email guidance via connect@customercatalystsolutions.com ensuring you feel supported every step of the way.
Price: $600/month
(3-month minimum commitment, total $1,800 upfront or $600/month via Stripe).
This isn’t just a program, it’s a transformation rooted in empathy, authenticity, and a passion for putting customers first. We know running a small business can feel like a solo marathon, but with Signature Catalyst, you get a trusted partner and a community of peers to cheer you on. We’ll help you innovate based on what your customers truly need, build relationships that feel genuine, and create a business that grows sustainably without losing your soul.
Let’s make your customers fall in love with your business and you with the journey.
Ready to Transform Your Business?
Take the leap toward customer-centric growth that lasts. Book a free 20-minute Values Alignment Call today, and let’s create a strategy that lights up your business and your heart. Or email us at connect@customercatalystsolutions.com
Elite Catalyst Intensive
You’re a solopreneur or micro-business owner with a fire in your heart to create customer experiences that don’t just satisfy they inspire loyalty and spark growth. You’re ready to overhaul your approach now, with a strategy that feels authentic and delivers results fast. The Elite Catalyst Intensive is our premium, high-touch coaching experience, designed to craft a game-changing customer success plan in just one deep-dive session. Like a trusted partner by your side, we’ll create a custom playbook that reflects your unique vision and turns your customers into fans setting your business up for lasting impact.
Who It’s For: Freelancers, consultants, creatives, or SaaS founders (1–5 employees) eager to transform their customer experience with a bold, tailored strategy that delivers immediate impact and sustainable growth.
What’s Included:
- 3-Hour 1:1 Intensive Session (via Zoom): A transformative, heart-to-heart coaching deep-dive to build a customer success strategy that wows from onboarding that feels like a warm hug to loyalty programs that keep clients raving.
- Customer Success Playbook (20–25 Page PDF): Your personalized roadmap, packed with bespoke strategies, scripts, templates, and a 90-day action plan to make your customer experience a masterpiece.
- 30 Days of Follow-Up Support: Stay on track with unlimited email support via connect@customercatalystsolutions.com and a 30-minute follow-up call to polish your implementation and ensure success.
- Premium Customer Success Toolkit (Digital): Unlock exclusive templates and frameworks (e.g., loyalty program designs, advanced customer journey maps) to elevate your business with ease and authenticity.
- Values Alignment Call (Free 20-Minute Consultation): Start with a warm, no-pressure conversation to ensure your strategy aligns with your values, so every step feels true to your heart and vision.
- Bonus: Bespoke Business Mastermind (Quarterly Virtual Q&A): Join an elite community of past intensive clients for quarterly group sessions, where you’ll share insights, get answers, and keep your growth soaring.
Price: $1,800 one-time (payable upfront via Stripe, with an option to split into two $900 payments).
This is more than coaching, it’s a turning point for your business, rooted in empathy, authenticity, and a passion for putting customers first. We understand the hustle of running a small business, and we’re here to make your transformation feel supported and seamless. With strategies driven by what your customers truly need, we’ll help you create a business that not only grows but thrives with purpose.
The Elite Catalyst Intensive is your fast-track to a customer experience that sets you apart and builds a legacy of impact.
Seize Your Moment Now!
Ready to create customer experiences that change everything?
Book your free 20-minute Values Alignment Call today, and let’s craft a strategy that lights up your business and your heart. Or email us at connect@customercatalystsolutions.com Only a few spots available to ensure a truly bespoke, premium experience.